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  • CRC Warranty – impressive!
  • DezB
    Free Member

    I’m happy – CRC just sent me a brand spankin new Ksyrium Elite back wheel after my LBS broke the hub on the old one 🙂

    To be fair the LBS were just trying to straighten out a small wobble and the spoke pulled through the flange, cracking it, but CRC could have got out of warranteeing this in many ways.
    But they didn’t.
    Thanks CRC I shall continue to be a happy customer.

    elaineanne
    Free Member

    😉 thats impressive…

    rootes1
    Full Member

    the LBS should of sorted this for you…

    but good on crc for helping out

    DezB
    Free Member

    I thought that, but they said the warranty is with the suppliers as the wheel was faulty (corroded, they reckoned). Couldn’t really argue.
    That’s what I meant by CRC having get-outs – it was also a sale item, showed signs of use etc. But they done right.

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