[Closed] DX customer service issues

I raised a 'ticket' or issue on the 8th, replied on the 14th, so almost a week. Don't panic.

Cool anyone had to a return ? All ok ?

Third thing I've ordered but first needing a return

Just me then, all those Dx lights, a 5 week wait and I get the bust one....

you must be kidding I'm the only one........

I returned a P7 torch, they were very helpful. Order a replacement now, and ask for a refund on your original order. That's what I did, no problem.

My DX light was about half as bright as it should have been so you arnt the only one. I did the wrong thing and butchered it with a new 1 mode driver (on/off) rather than send it back...

its great now 🙂

Hi,

Mine was dead out of the box too. Took about two weeks to get replaced all in.

Regards

Dan - what sku did you have that fouled up? Easy enough bypassing the driver/bodging it to push it to a 1 mode?

I got a bust MTE one from fleabay. The problem was the switch. Have you tried shorting it with with the back off with a screwdriver? I had to make a couple of pins to unscrew the switch mount and resolder it. Decided it was much easier than waiting for a return.

In the post back this morning, rather a long response but least they came back.

Can't fault the lights for the money though, just unluck I guess.

Dan - what sku did you have that fouled up? Easy enough bypassing the driver/bodging it to push it to a 1 mode?

this was the [url= http://www.dealextreme.com/details.dx/sku.25149 ]light[/url]

and this was the [url= http://www.dealextreme.com/details.dx/sku.20330 ]DRIVER[/url] i bodged it with...

looks terrible, but works fine

[img] [/img]

Added a cheapo on off switch for turn off and onness