DJ, first of all relax, then tomorrow write a letter to
a, the hospital,
b, the local health board,
c, your local mp,
keep copies of them and send recorded mail, so they cant say they havent got them, put in the letter if you dont get a responce in a reasonable time 14 days youre going to the papers and tv, as for shouting at the drs, they have no control, its the management you need to get annoyed with, demand a meeting and take a witness, as theyll come mob handed, , probaly a manager, a complaints manager, , somebody to take notes and a few others, i know because i had 12 people when i made a formal complaint, oh and dont give up, get angry, you would if it was a shop, or resturaunt that gave poor service.